What is your return policy? 

All sales are NON-REFUNDABLE.

Only exchanges and merchandise credit will be allowed. 

Oils and seasonings cannot be returned. Order Number (ON#) is required to be added to all items being returned/exchanged.

It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.

Any Items returned after 15 days upon delivery of merchandise will not be accepted.

At this time, we ship only within the United States with the hopes to expand in the future as our small business continues to grow. Please keep in mind, packages may take longer to arrive surrounding Covid-19, national holidays and/or around holiday seasons dependent upon the shipping companies and their delays. 

Once your order is processed, please allow 7-10 business days to receive your order.  As soon as your package has shipped, tracking information will be sent to the email you provided at checkout.

Lost or In Transit Packages

Unfortunately, once your package leaves MeikoMichele we have no control over how and when your package will arrive.  Please reach out to your local USPS location for more information on when to expect your package and receive status updates.

MeikoMichele is not responsible for, nor issue refunds or credits, for packages the carrier marks as DELIVERED or items lost, stolen, or stuck in transit. Please contact your local postal service to locate your order. If your order has shipped and not arrived in the expected time frame, please allow an additional days due to COVID-19 related delays. 

Please keep in mind that once the orders leave our fulfillment center, it becomes the carrier's responsibility to deliver your package on time, so please be patient if something happens on their end. 

Address Issues

Our goal is to ship your orders out as soon as possible.  Please be sure to double check all your shipping info for accuracy before finalizing your order. 

Customer Service

You can reach MeikoMichele customer service department at info@meikomichele.com